faq
you got questions? we got answers
- what is your return policy?
All returns must be made within 10 days from delivery date or your item cannot be refunded. Returns will not be accepted without tags, any damages, odor, or markings. Cannot be washed. Refunded through store credit only with shipping cost deducted. Items marked as final sale are not eligible for refund.
- how long will it take for my items to arrive?
our processing time is 7-12 days, with your item arriving in 2-4 days. i am a full time teacher, so a majority of my weekends are spent prepping and shipping orders! please allow for 12 business days before inquiring about your order. we promise it's on the way!
- do you ship internationally?
YES! We were unable to ship internationally for quite sometime and I'm so glad to say we ship to every country in exception to Germany.
- i have a problem with my order, what do i do?
contact us! if there is anything wrong with your order, please email or DM me on instagram within 14 days of your purchase so we can make it right. reviews can be deadly to a business. instead of airing your problem out online, please contact me!
- my order got lost in the mail?
We are not responsible for any lost or stolen packages once your package is scanned by the mail carrier. All tracking information will be sent to the email attached to your order.